FAQ's

Collections

New pieces are always in development. I endeavour to upload them on a regular basis, but you never know what is hot off the easel! If you don't find what you are looking for on the site then feel free to email me to see what's happening behind the scenes. Likewise, sign up to my emails, or keep a regular eye on the site for news and new arrivals.

Can I visit the studio?

Yes, absolutely. We are based in Sutton Coldfield, West Midlands (near Birmingham) and welcome visitors. There's nothing like seeing a piece up close to really get a sense of its depth and tactile qualities.

Commissions

Please contact me directly to discuss on info@ruthgrahamart.com

Framing

Please look carefully at what is on offer. The price of the originals includes a frame. Some are already framed; some are currently unframed which allows you to make your personal choice of black or white after checkout.

Should you wish your piece to remain unframed then contact me directly so I can adjust costings. 

Postage

Postage for prints in calculated on checkout. Should you wish to purchase an original painting then contact me directly for a delivery quote: (there is a placeholder on the site just for admin purposes only)!

That said, if you are in the UK and not too far away, we will try to deliver the painting to you directly, and free of charge. 

How long does my order take?

We don't hold a large stock so each order has to be requested from the printers. You will be notified when things are dispatched. but we aim for a maximum of 7-10 days.
The same for custom framing for originals. 

Returns

We want you to love your painting. However if you would like to return it you must firstly email us within 5 days of receipt for return instructions. The product must be returned and with us within 14 days of that email. 
Please note: we cannot refund shipping to you; and return shipping is at the responsibility and cost of the customer. We recommend an insured, tracked service to do this. All paintings must be returned in their original packaging and condition.